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Microsoft Dynamics RMS Store Operations Software
 

 

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Any Inventory. Any Store. Any Chain! Microsoft Retail Management System Store Operations

RMS for Bicycle Retailers Data Sheet (PDF)

Introduction to Store Operations presentation

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RMS Store Operations tames any stock, inventory and sales method—including your services, layaways, subscriptions, work orders and back orders.

bulletHard goods, soft goods, services, food, convenience items
bulletMatrix and lot matrix
bulletSerialized items and multiple serial numbers
bulletAssemblies, kits and items you produce
bulletWeighed, measured and by bin
bulletGift cards and vouchers
bulletUnlimited number of inventory items and transactions

Power, Speed and Flexibility at the Point-of-Sale
In one or a hundred checkout lanes, Store Operations’ easy-to-grasp screens deliver faster, smoother sales. The customizable POS screen looks like a receipt—with every item, price and quantity in plain sight. Cashiers make fewer mistakes. Lines go fast. Tricky transactions—layaways, returns, partial payments, mixed tender—all become easy.

bulletServe others while keeping a stalled transaction "on hold"
bulletSell and track any product, service, warranty or subscription
bulletProcess payments, layaways and work orders
bulletAccept multi-tenders, credit cards, coupons, gift vouchers, foreign currencies and government stamps
bulletKeep selling even when your network is down
bulletInstantly check stock—even locate it in the store!
bulletPut items on back orders for future deliveries
bulletBuild rapport—and upsells—using customers' buying histories

Enhance Customers' Shopping Experience
Serve customers as individuals, using the same tools retail giants do. Store Operations can make every customer feel like a valued friend by keeping customer records as complete as you like them. Happy customers are repeat customers. Besides building a loyal customer base, Store Operations features speed lines and ensure accurate accounting.

bulletCapture, show/hide customer contact and demographics on POS screen
bulletInstantly access complete history of purchases, payments and account information at the POS
bulletAccommodate partial payments and account payments
bulletSuggest relevant upsells, sale items and volume discounts
bulletTarget your mailings directly to customers' special interests
bulletGrant automatic discounts and differential pricing to special customers
bulletReprint e-receipts to resolve disputes, speed rebates and verify purchase dates and amounts

Save Your Time and Money
Every function is easy to learn and flexes to your changing needs. Intuitive screens speed learning so staff can spend extra time serving customers or researching new products.

bulletStore Operations installs and sets up easily. Teach POS functions in 15 minutes!
bulletLock out—or empower—any employee's access to sensitive data.
bulletAutomate inventory management. Reduce shrinkage and slow moving items!
bulletFinish long tasks in minutes. Use wizards to bulk-update prices and inventory data.
bulletKnow which associates sell best. Predict what days and hours to staff up—or cut back.
bulletKnow when to order. Leverage multiple suppliers to get lowest prices.

Customizable Management Tools
Store Operations incorporates all-new tools to manage every aspect of your store with amazing ease, complete security and absolute control. At the POS or in the back office, Store Operations' flexibility gives faster task completion, complete visibility and accuracy.

bulletEvery function is easy to learn and flexes to your changing needs.
bulletIntuitive screens speed learning so staff can spend extra time serving customers or researching new products.
bulletEasily reconfigure POS screens to display what your clerks need.
bulletCustomize receipts and price labels with graphics, logos, etc.
bulletExploit many flexible pricing structures for markups and discounts.
bulletSet up new sales and promotions fast—in several ways.
bulletStreamline buying with ordering levels, best-price suppliers, and automatic POs.
bulletMake Store Operations' wizards do your work: Take just minutes for new item input, inventory management and everyday chores.

Quick, Comprehensive, Flexible Reports
Make smarter decisions using accurate and timely data. Exploit thousands of standard report possibilities or design your own. Store Operations' report engine runs the longest reports with blazing speed. Better reporting power gives you tighter management and higher profits.

bulletKnow exactly what sold best in every department, category and season
bulletDecide what to buy or mark down
bulletTrack ROI from your ads, mailings, promotions, sales and discounts
bulletPreview, print, or export data in multiple formats
bulletFilter, hide, sort and group data as you like it
bulletAdd logos and graphics for formal reports
bulletEven drill down to modify the database directly from reports

Easy Integration
Easy integration with the Internet and other software packages avoids double work and broadens management visibility. Store Operations amiably integrates with legacy systems, accounting/financial software, EDC, credit card services and the Web. Make in-store traffic, catalog sales, phone orders and Web traffic feed each other! Store Operations helps you maximize cash-in from every "touch" and transaction.

bulletManage account receivables in Store Operations, then trade data with popular accounting software. Eliminate double entry.
bulletDefine how much detail goes to accounting/financial software. QuickBooks, MYOB, Peachtree, SBM, & more.
bulletUse EDC and integrate with leading credit card services to reduce fraud and keyboard errors.
bulletSmoothly integrate Web sales from multiple sites with in-store sales.
bulletUse Store Operations' POS as a data collector for back-end ERP/CRM applications.
bulletEnable PDA, mobile/wireless stations for "line-busting" associates.
bulletShip and track online through FedEx or UPS sites.
bulletWeb-connect to B2B purchasing and e-fulfillment services.
bulletStart e-commerce simply—let associates sell goods from pre-specified Web sites.

More Cash-In Per Customer
Make in-store traffic, catalog sales, phone orders and Web traffic feed each other! Store Operations helps you maximize cash-in from every "touch" and transaction. In myriad ways, Store Operations helps you serve customers better to increase revenue and bind loyalty.

bulletKnow customers' buying histories. Market what they want.
bulletRemind customers who forget their "usual items."
bulletHandle layaways, vouchers, back orders and quotes.
bulletDisplay upsells on the screen for associates to mention.
bulletUse multimedia NetDisplay to sell impulse items to customers in line.
bulletSell goods and services from partnered businesses and Web sites.
bulletCustomize receipts with promo for new products and specials.

Store Operations Helps You Expand—Economically
Store Operations flexes and conforms to the way you sell and work. It gives you the kind of information tools that retail blockbusters use—customer purchase histories, e-receipts, personalized marketing, even B2B, e-commerce and CRM/ERP connectivity. 

If you have multiple store locations, you'll also want RMS Headquarters to centrally manage all your stores. FEATURES

If you are an Independent Bicycle Dealer (IBD), you'll want DRS's Exclusive Bicycle Bundle for RMS Store Operations. If you are an Specialty Retailer, check out our RMS Toolkit page of information.

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In Canada call 1-800-353-0268

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If you have multiple store locations, you also want RMS Headquarters to centrally manage all your stores. FEATURES
 
On a weekly basis, we’re getting hundreds of dollars in credits from our suppliers for products that we ordered and paid for, but weren’t delivered.

— Roy Wood, APet

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